Posts Tagged ‘supervise’

Truth Telling

November 17, 2013


When intentionally seeking candor, people often invite commentary with: “Don’t sugarcoat it.”

While you consider the risk of a reply, your mind recalls Jack Nicholson in A Few Good Men. His raging declaration was:“You can’t handle the truth.”

Try Truth: Kill Politics

Val DiFebo, CEO of Deutsch NY, believes we can all be more effective with a little more honesty. She says the lack of politics at her current employer was a huge attraction. This translates to a practice she calls “front-stabbing.” It is a refreshing contrast to back-stabbing.  DiFebo says the culture she tries to foster is transparent: “When you have a problem with someone you just say: Look, this is the issue I have. I can get past it but what are you going to do to get past it? It just puts everything on the table and makes it so much easier to get your work done.”

Quality Reflection

Importantly, negative feedback doesn’t need to be a judgment on your skills or intellect. Simply, it can be a reaction to the quality of work. None of us does perfect work all the time. Most of us learners   want to make contributions and do better. Leaders and managers have a responsibility to provide quality reflection to peers, colleagues, and those they supervise. It helps people grow. It helps organizations perform.

Leaders Create Safe Space

So, why not foster more truth telling? It’s vital that work spaces are safe enough for candor. Leaders assure safety. It is the first step. Because denial and avoidance can be big coping strategies for us all, an environment that values facts and candor is key. Step two: try it. The truth can, indeed, set us free to help our people and organizations soar.

Lisa Wyatt, Ed.D. is chief strategy officer and partner in Phillips Wyatt Knowlton, Inc. PWK is a performance management resource for systems and social change with clients worldwide. Lisa has cross-sector and international experience. She is an author and W.K. Kellogg Leadership Fellow. See:

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