Posts Tagged ‘capabilities’

Supporting Change

August 28, 2014

butterflyGreen bkgrd

In any successful change effort, there are three general stages: (1) design and planning, (2) implementation and (3) review or evaluation. For simplicity, let’s assume the design and planning is strategic and reflects on a clearly framed challenge that’s commonly understood. And, that routine review occurs so feedback for adaptation is assured. Then, let’s point our attention at implementation.

Why does implementation matter? Because the choice to commit resources has significant opportunity cost, and its quality is directly connected to both progress and the ultimate impact. Research indicates that those organizations with strong implementation capabilities are nearly five times more likely to generate successful change. This raises important questions about an organization’s implementation capabilities and practices.

High quality implementation relies on vital practices. They include:

Prioritization & Planning. Strong choices along with great plans are made, widely known and get consistent focus.

Ownership & Commitment. Individuals and teams have cited responsibilities and are passionate about achievement.

Accountability. Results as well as progress are connected to people with both incentives and sanctions. There is urgency – a compelling forward momentum generated by deadlines and other time sensitive pressures.

Effective Program/Project Management. A standard set of actions and attitudes supports work routines. These are integrated with standard cycles and functions of the enterprise.

Sufficient Resources & Capabilities. There are no deficits or limitations in the tools, capital, skills & knowledge essential to responsibilities.

Continuous Improvement. Learning is intentional, improvement is routinely sought and expected.

Sustainability Intent. A long-view, for what serves mission/margin, is present from the start.

Notice  sequence  in the list above. Carefully chosen priorities comes first for a reason. So, getting those clear (and shared) in your organization is job 1. Then, think about building the seven common practices enterprise-wide. Articulate actions that will systematically develop both the discipline and skills to be sure implementation gets attention. It matters.Without it,  changes won’t happen.

Lisa Wyatt, Ed.D. is chief strategy officer and partner in Phillips Wyatt Knowlton, Inc. PWK is a performance management resource for systems and social change with clients worldwide. Lisa has cross-sector and international experience. She is an author and W.K. Kellogg Leadership Fellow. See: www.pwkinc.com

 

 

Five Growth Factors

November 12, 2012

In Pablo Casals’ later years, a young reporter asked: “Mr. Casals, you’re 95 years old and the greatest cellist that ever lived. Why do you still practice six hours every day?” Casals replied: “Because I think I’m making progress.”

Intentional efforts to develop our own potential are important precursors to success. Capable, mature leaders are reflective, self aware and intentional about their own preparation. Consider what these five c-words mean for your growth:

Character. Over the long haul, people inevitably fail when integrity wavers. Ethics in leadership are an essential basic. For nearly 30 years, researchers have surveyed over 75,000 people on 6 continents to determine what they admire in leaders. The overwhelming attribute that always matters most? Honesty. Effective people are clear about principles. They’re integral to great potential. Character is ambition with internal guidance. Stand rock-strong on values.

Consistency. Choosing constructive routines requires self discipline. Good habits assure productive activity and are part of both efficiency and effectiveness. Small, smart choices are consistent bits of progress. In our office, we often say “DIN” and “Eat the frog.” DIN translates to “do it now.” And, “eat the frog” signals that we ought to tackle the least desirable work first. Once we get past the “hard part,” everything else feels easy. Both maxims support a habit of urgency which helps us accomplish lots each day. Build great habits.

Challenge. Rubber bands, like people, fulfill their potential when stretched. While choices to pursue challenges can be uncomfortable they are essential to growth. Renowned pastor Robert Schuller asked: “What would you do if you knew you could not fail?” Discovering your capabilities requires risk and change. Choose stretch goals.

Curiosity. People who spend lots of energy learning – ask questions – both  direct and rhetorical. A passionate, abundant curiosity fuels growth and development. This means you are willing to be vulnerable. Be sure to welcome questions from others, too. Exploration, imagination and discovery all require curiosity. Ask “why?” often.

Contribution. John Maxwell, a leadership coach and author says, “Be a river.” He explains that a river flows…what it receives it gives away. This perspective means you must give time, expertise, and resources to others without expectation of anything in return. The attitudes and actions of a contributor are generous. Be other-centered; foster the development of people through creating opportunities, your example, coaching, and feedback. If you are a leader, your actions impact others. Helping others grow should be part of your plan. Live usefully.

Lisa Wyatt, Ed. D. is chief strategy officer and partner in Phillip Wyatt Knowlton, Inc. PWK is a performance management resource for systems change with clients worldwide. Lisa has cross-sector and international experience. She is an author and W.K. Kellogg Leadership Fellow. See : www.pwkinc.com.


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