One of management’s most important contributions to enterprise performance is talent development. The example we provide is a powerful influence on others. Our choices in attitude and action matter hugely. To discern who needs your leadership, supervision and related attention, be vigilant about signals others display.
In my last post I described some poor examples. Here, I add six more descriptions to point out too-common misbehaviors. Only through awareness and intervention can we enable better attitudes and actions. In bold face, I note the “red flag.”
1.Won’t or can’t articulate ethical or appropriate behavior. Avoids thoughtful observation and commenting on blunders, mis-steps or errors in judgment. Unwilling to prompt exploration, discovery or provide constructive actions. Red flag: Avoids coaching.
2.Never follows through. Offers empty promises. Consistently deceives and simply fails to show integrity. Red flag: Isn’t trustworthy.
3.No updates, context or guidance sets others up to fail. Clear, communications that sense, interpret and support forward action is vital. Red flag: Expects others to mind read.
4.Rigid, uncompromising, limited perspective, won’t acknowledge other experience or situational context. Red flag: Inflexible.
5.Dulling, oppressive, controlling, overly pessimistic, no big view. Red flag: Cannot inspire.
6.Assassinates, plays “keep-away,” grabs others’ ideas, manipulates and puppeteers. Often this kind culture is created if people lack skill and knowledge or are insecure. Little or no accountability accelerates it. Red flag: Bullying.
For me, items 1, 2 and 6 are weighted. Why? Because feedback, trust and competence are essential building blocks for organization performance.
It’s a challenge for all of us to manage better in both our work and lives. Mature, well-intentioned peers and supervisors must speak up. Many of us know amazing mentors and sponsors who do. A little bit of courage conquers any risk and creates trustful interdependence. Things go better if we can rely on each other!
-Lisa Wyatt, Ed.D. is chief strategy officer and partner in Phillips Wyatt Knowlton, Inc. PWK is a performance management resource for systems and social change with clients worldwide. Lisa has cross-sector and international experience. She is an author and W.K. Kellogg Leadership Fellow. See: www.pwkinc.com